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Online Stock and Share Trading-POEMS

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Canada

Q1.  What are the Canada markets that I may trade in?
Q2.  How can I check the price quotes for Canada shares?
Q3.  How can I place orders for my Canada trades?
Q4.  How can I check the status of my orders?
Q5.  Can I withdraw my orders?
Q6.  What is the validity period for my orders?
Q7.  Can I perform "contra trades" for Canada stocks?
Q8.  What is the minimum bid size and quantity for trading?
Q9.  Will I be able to 'Amalgamate' my Canada Trades?
Q10.  What are the trading hours for the Canada Markets?
Q11.  How will I know how much my Canada trading limit is set at?
Q12.  How can I increase my Trading Limit?
Q13.  May I trade Canada Shares that I purchased through other securities firm?
Q14.  What are the procedures to do Share Transfer?
Q15.  How long will the shares transfer take to complete?
Q16.  How can I sell through POEMS if I am holding physical certificates?
Q17.  What is the procedure to deposit physical certificate/s with Phillip Securities Pte Ltd?
Q18.  How long will it take for the physical certificates to be credited to your account?
Q19.  How will I know when the physical certificate is credited?

 

  1. What are the Canada markets that I may trade in?

    You may trade shares listed on the Toronto Stock Exchange (TSX) and the TSX Venture Exchange.

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  2. How can I check the price quotes for Canada shares?

    You can check the price quotes through your Trading Representative or by calling our Night Dealing Desk at +65 6339 8842 / 6533 3159.

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  3. How can I place orders for my Canada trades?

    You can choose to place orders for your Canada trades through your Trading Representative or by calling our Night Dealing Desk at +65 6339 8842 / 6533 3159. 

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  4. How can I check the status of my orders?

    You can check the status of your orders for your Canada trades through your Trading Representative or by calling our Night Dealing Desk at +65 6339 8842 / 6533 3159.

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  5. Can I withdraw my orders?

    You may only withdraw orders that have not been matched. To withdraw your orders, please contact your Trading Representative or by calling our Night Dealing Desk at +65 6339 8842 / 6533 3159. 

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  6. What is the validity period for my orders?

    All orders submitted are only valid for one trading day. Orders not done will be cancelled at the end of each trading day. 

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  7. Can I perform "contra trades" for Canada stocks?

    No, contra trading is not allowed for Canada shares.

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  8. What is the minimum bid size and quantity for trading?

    There is no minimum bid size and quantity.

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  9. Will I be able to 'Amalgamate' my Canada Trades?

    You cannot "amalgamate" your Canada trades.

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  10. What are the trading hours for the Canada Markets?

    Canada trading hours is:

    Between 9:30pm and 4:00am (Singapore Time) – Daylight saving hours
    Between 10:30pm and 5:00am (Singapore Time) – Non-daylight saving hours
    Canada markets will be closed on holidays. Please check Non-Trading Day.

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  11. How will I know how much my Canada trading limit is set at?

    You can check your trading limit by calling your Trading Representative.

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  12. How can I increase my Trading Limit?

    You may request an increase in trading limit by calling your Trading Representative. 

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  13. May I trade Canada Shares that I purhased through other securities firm?

    Yes, you may. However, you are required to transfer your share holdings to Phillip Securities Pte Ltd before you can commence to trade through POEMS.

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  14. What are the procedures to do Share Transfer?

              Step 1: You have to give instructions to that securities firm to transfer the shares 
              to Phillip Securities Pte Ltd. 

              The letter should clearly state:   

    • Name of Security to be transferred 
    • Quantity of shares to be transferred 
    • If it is a securities firm based in Singapore, you need to instruct them to liaise with Foreign Shares Transfer Team for further details 
    • If it is a securities firm based in the Canada, you must provide custodian details which can be obtained from Foreign Shares Transfer Team


Step 2: You have to provide Phillip Securities with corresponding instructions to receive the shares. Instructions has to clearly state:  

    • Name of Security transferred
    • Quantity of shares transferred
    • If it is a securities firm based in Singapore, please give us the name and telephone number of the contact person from the transferring securities firm
    • If it is a securities firm based in the Canada, please give us custodian details of transferring broker (ie. Name and CDS of the Canadian transferring broker)
    • Your Phillip/POEMS trading account number 


The following are ways that you can submit instruction to Foreign Shares Transfer Team:  

    • Fill a Phillip Securities “Transfer In” form
    • Fax a letter of instruction to Foreign Shares Transfer Team at Fax no: 65332056
    • Send an email instruction to Foreign Shares Transfer Team at Email address: ForeignSharesTrf@phillip.com.sg

(There are no charges for transferring shares to Phillip. However, it is important that you check with the delivering securities firm as to whether there are any charges for transferring your shares out) 

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  1. How long will the shares transfer take to complete?

    Timeframe will vary for each transfer. It all depends on when the delivering firm actually sends out the shares electronically. In normal circumstances, once the delivering firm sends the shares out, it should take 2-3 days for us to receive the shares.

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  2. How can I sell through POEMS if I am holding physical certificates?

    Before selling, you have to deposit the share certificate/s into your trading account with Phillip Securities Pte Ltd. 

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  3. What is the procedure to deposit physical certificate/s with Phillip Securities Pte Ltd?

    You will have to sign at the back of each share certificate under the “transferor” column or “shareholder” column.

    Please click here for charges incurred.

    Note: We will not accept the share certificates of companies not listed on the exchanges that we offer trading.

    Please note that clients are required to buy back their shares to cover the sale position if the    physical shares deposited are subsequently found to be not good for deposition.

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  4. How long will it take for the physical certificates to be credited to your account?

    For physical share certificates deposition, the process will take 3-4 weeks to complete.

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  5. How will I know when the physical certificate is credited?

    You will be able to view through their online POEMS account under “Foreign Shareholding” (for Cash Trading accounts) or “Script Positions” (for all other account types). Alternatively, you can call the Operations staff to verify whether the share has been credited. 
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